Key clients
Digitalized Enterprise Service Management
Employees can manage their tasks concerning different departments from one integrated dashboard. Different service providers operate under different SLAs and have their own, custom workflows and CMDB.
The pre-defined workflows include the required authorization processes and ensure efficient and transparent operation in all areas.
Process planning and automatic task assignment
Service catalog, SLA and Supplier management
Integrated timesheet functionality
User role and individual system access management
Centralised access right database
Queries and audit functionality
The merits of professional IT Service Management
Plannability
By introducing professional process design and a detailed service catalog the work of the organization becomes easy to plan
Measurability
The system tracks every change, action, and event and provides timesheet registration functionality for employees
Cost saving
GPitiner helps to tap organizational resources through rationalising and tracking internal processes
Total customisability
Who is it for?
Enterprise Internal Divisions
The GPitiner service management system helps making the processes and operation of enterprise internal divisions efficient and measurable
IT Service Providers
The GPitiner tool makes it possible to track clients, services, and related tasks in one place in a transparent and structured manner
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